Location
USA
Job Function
Quality Assurance / Regulatory
Type
Permanent
Closing Date:
31 Jul 2022

The Role & Key Responsibilities

Job Title: Technical Services Support Manager

Location: USA homebased 

You’ll be responsible for:

  • Enhance AB Vista’s services through excellent support, innovation, and customer-focused solutions
  • Provide training and support for AB Vista services to new and existing accounts.
  • Provide training and troubleshoot NIR4 applications, with support from the central services team.
  • Monitor and analyse data from customer and FQS database for accuracy, changes or trends and report quarterly.
  • Extract data and develop reports from our FQS database promoting the benefit of FQS for customers and technical managers.
  • Monitor customer usage of AB Vista services and maintain close contact to ensure services are providing value.

What we’re looking for:

  • Someone with an agriculture background with good knowledge of computers and proficiency in statistical analysis/software with good analytical / data analysis skills

  • Experienced in MS Word, Excel, Power BI, ability to create graphs, tables, reports, conduct queries

  • Ability to access, transport data in different formats

  • Detailed oriented with excellent organizational skills

  • Good writing and communication skills, ability to speak in public

  • A flexible outlook with the ability to prioritise and organize activities against an uneven and changing workload.

About The Company

We’re looking for trail-blazers, non-conformists, innovators.

We’re AB Vista, an animal nutrition technology company offering pioneering products and technical services to the global animal feed industry.  We’re part of the AB Agri community of leading animal nutrition products and services businesses.  Bring your talents to AB Vista and play your part in producing affordable, high quality and responsible food for the growing global population.

We are a growing, innovative business and we value diversity and different ways of thinking to keep moving us forward.  AB Agri is an equal opportunity employer, assuring equal treatment to all.  We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. 

We are united by our family values that represent who we are, how we work together and how we help our customers.

  • Pioneering – Curious, spirited and bold. We lead, the right way.
  • Excellence – We seek excellence in all that we do.
  • Growth – We create ways for our people and customers to thrive.

We are part of Associated British Foods (ABF), a diversified international food, ingredients and retail group.

Making your application

Ready to apply? Great! Simply register your details and upload your CV via our careers website – it usually takes just a few minutes.  Please do not delay making your application. In the event of a high candidate response to this vacancy we may close the application period before the date shown and without notice.

So that we can support you to perform at your best, please let us know of any adjustments that may be required throughout the recruitment process by emailing [email protected]

As part of your application we ask you to answer some equal opportunities questions that help us to monitor how inclusive our recruitment process is and identify areas we can improve in. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions with no impact on your application.

AB Agri group politely requests no contact from recruitment agencies or media sales. We have a PSL and do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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