• Profile

We're always looking for great people to join us, across our diverse range of opportunities. We have international jobs that span the agricultural supply chain.

Peterborough, UK
Fixed Term
Closing Date:
23 Apr 2019

Service Delivery Coordinator

The Role & Key Responsibilities

Supporting a small business, AB Sustain are looking for a Service Delivery Coordinator to take responsibility for the system administration, maintenance and operation of critical business systems and processes within AB Sustain. This role is offered on a fixed term basis (9 months maternity cover) in an exciting area of our business. 


The Service Delivery Coordinator role includes managing critical business data, producing key reports and dealing with System related customer issues and requests. You'll produce business reports, ensuring they are issued on time and in-line with contractual agreements.


Supporting our clients and suppliers, you'll handle user requests and issues, maintaining user accounts and relationships in key business systems such as CRM, SharePoint and other web-based portals. You'll also identify, develop, promote and support opportunities to improve service delivery. 


This is a great opportunity for someone looking to join our team, providing IT support to our field based business. 

Skills & Experience
Ideally, you've got a working knowledge of web applications and demonstrable experience of SharePoint, systems administration and troubleshooting as well as experience using CRM applications. We will teach you everything you need to know about our business and what we do in order to be successful in this role, but an enthusiasm for investigating problems and finding solutions to them is key.
You've got experience working in an support role, providing fast and accurate service to multiple internal and external stakeholders. 
Some working-hours flexibility may be required to ensure that key deliverables are published on time and of acceptable quality. 
About The Company

AB Sustain is a truly global business, operating in more than sixty countries and managing diverse supply-chain projects as far afield as Maldivian tuna and Indonesian sugar. Since 1999, AB Sustain has spearheaded an innovative approach to sustainability for suppliers and processors, offering its customers an understanding of their agricultural supply-chains by utilising effective tools to measure and monitor continuous improvement. AB Sustain is part of AB Agri, an animal nutrition and agricultural services business, part of Associated British Foods plc. For more information please visit www.absustain.com

Our commitment to Equality, Diversity & Inclusion

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Should you be successful after application, to be moved forward for an interview, please discuss with your AB Agri contact any reasonable adjustments to the interview process that you may require.

See our Equality, Diversity & Inclusion Policy