Location
United Kingdom
Job Function
IS / IT / Data
Type
Permanent
Closing Date:
03 Feb 2023

The Role & Key Responsibilities

Job Title: M365 Product Analyst

Location: Hybrid (2 - 3 days per month in Peterborough)

Are you passionate about IT with a strong understanding of Microsoft Office 365? Do you enjoy building relationships and working with people? Are you a problem solver and someone who likes to promote value and change? 
 
This is an exciting opportunity to work with the wider ABF (Associated British Foods Group) Shared Service Centre (SSC) to own and support the development and delivery of the product strategy and roadmap for Microsoft 365 services. 
 
This role is focused on ensuring we are utilising the Microsoft 365 application and any new tools and capabilities to enable our broad portfolio of clients to utilise the application to its full potential. This will include partnering with the wider ABF SSC within security and IT operations to ensure any new features are compatible with existing processes and systems.
 
You will have ownership for the full product lifecycle and the opportunity and autonomy to make this role your own and drive positive change and efficiencies. You will also need to be a strong communicator that enjoys building relationships and not afraid to challenge or push back when required. 
 
What you will be doing:
  • Supporting the development and delivery of the product strategy and roadmap for Microsoft 365 services
  • Work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.
  • Ability to discuss requirements with technical and non-technical audiences 
  • Generating documentation to a good quality and standard including business requirements and user stories.
  • Building and managing effective relationships with stakeholders and third-party suppliers and share specialist knowledge to support the adoption of the service.
  • Review operational ways of working and keep up-to-date progress records on activities.
  • Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product
What you'll bring: 
  • A strong technical understanding of the functionality and capability of Microsoft Office 365 and ideally some working knowledge of MS Teams, SharePoint Online, Windows10, Active Directory and Azure Active Directory
  • A good understanding of IT processes to be able to suggest recommendations for change and understand how to implement that change by working with other technical teams across security, IT Operations and other departments 
  • Experience of project management and delivering change for large, complex organisations
  • Ability to turn user requirements into solutions using own research
  • Knowledge of the product life cycle
  • Strong written and communication skills, able to present ideas in a user friendly language and build relationships across the team and with 3rd party suppliers
If you would like to join a friendly and collaborative team with the opportunity to progress your career and drive change, please don't hesitate to apply! 

About The Company

Associated British Foods IT Shared Service Centre are continually reviewing our benefits to make ensure our staff feel rewarded…

Associated British Foods is a global giant when it comes to the world of food processing and retail. Our ingredients division is the world’s second-largest producer of both sugar and baker’s yeast and our grocery brands occupy leading positions across the globe meaning that, in the UK, nine out of ten households use our brands.

At the Associated British Foods IT Shared Service Centre (ABF IT SSC) was first established in 2008 to deliver a centralised IT infrastructure and service to our fellow ABF businesses. We have now grown and operate in over 185 locations spread across 23 countries supported by a fantastic team of nearly 200. Our customers are at the heart of everything we do and we’re looking for people who are eager to join us in supporting and delivering this vision.

We want you to be a part of our future and to support you, so below are a handful of some of our benefits that are offered to our employees.

  • AB Foods IT Shared Service match up to 10% pension (contributory)
  • Up to 10% Bonus
  • Opportunity to buy up to 5 days holiday per calendar year
  • Discounts on ABF products such as Twinings, Silverspoon, Pataks and Ryvita
  • 24/7 free and confidential access to an Employee Assistance Programme to support you as and when necessary

We’re looking for dedicated and conscientious people who embrace and live our values. If you are an individual who thrives in a collaborative, trusting and pioneering work environment, ABF could be the right company for you.

All recruitment activities into our ABF IT SSC are supported by our AB Agri business.

Making your application

Ready to apply? Great! Simply register your details and upload your CV via our careers website – it usually takes just a few minutes.  Please do not delay making your application. In the event of a high candidate response to this vacancy we may close the application period before the date shown and without notice.

So that we can support you to perform at your best, please let us know of any adjustments that may be required throughout the recruitment process by emailing [email protected]

As part of your application, we ask you to answer some equal opportunities questions that help us to monitor how inclusive our recruitment process is and identify areas we can improve in. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions with no impact on your application.

ABF IT SSC recruitment is supported by our AB Agri group and we politely request no contact from recruitment agencies or media sales. We have a PSL and do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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